Systems Administrator

RØDE a global leader in high-quality audio technology, is seeking an experienced System Administrator to join our growing team. This is an exciting opportunity to work in a fast-paced and innovative environment where you will be a key part of ensuring the security, performance, and reliability of our IT systems and services.
Key Responsibilities:
•    Business Security: Oversee CCTV and alarm monitoring to ensure the physical security of company assets.
•    Technical Troubleshooting: Provide support by resolving desktop, printer, hardware, networking, and software issues, maintaining both Windows and Mac environments.
•    Server Infrastructure Management: Administer and manage server infrastructure, ensuring continuous uptime and optimal performance.
•    Cybersecurity: Proactively monitor systems and networks, protecting against potential cyber threats and vulnerabilities.
•    Coaching & Mentoring: Guide and mentor Level 1 support staff, helping them develop technical and customer service skills.
•    Documentation: Create and maintain detailed documentation related to system configurations, processes, and service records.
•    Continuous Improvement: Identify opportunities for system enhancements and process optimizations to improve internal systems and workflows.
Qualifications:
•    A bachelor's degree in IT or related field, and/or relevant industry certifications.
•    Strong working knowledge of Microsoft Azure and Office365 platforms, with certifications preferred.
Skills:
•    Proficient knowledge of Microsoft Intune and Mobile Device Management (MDM) solutions.
•    Excellent problem-solving and troubleshooting abilities.
•    Effective communication skills, both oral and written.
•    Strong understanding of networking principles and practices.
•    Experience with Linux and Apple systems is a plus.
•    Good understanding of AI Language Models (LLMs) and their practical applications.
Experience:
•    Proven experience in networking and systems administration.
•    Solid hands-on experience with desktop and server operating systems, including Windows 11, Windows Server, and MacOS.
•    In-depth knowledge of Active Directory, DHCP, DNS, GPO, RDS, File & Print Services, and related technologies.
•    Familiarity with Entra AD and other Microsoft 365 services.
•    Experience with backup technologies, specifically Veeam.
•    Previous experience in customer-facing support roles, particularly in high-pressure environments.
•    Experience with Microsoft Intune or similar MDM solutions.
•    Solid understanding of cybersecurity principles and best practices to protect organizational data.
Why Join Us? At RØDE we are committed to fostering a collaborative, inclusive, and dynamic workplace. You’ll be part of a team that’s at the forefront of innovation in the audio industry, working with cutting-edge technology and passionate professionals. As an IT Support and Infrastructure Specialist, you’ll play a critical role in the operational success of the business while growing your career in a rapidly evolving industry.
If you're an IT expert with a passion for problem-solving, cybersecurity, and system optimization, we'd love to hear from you!
RØDE is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.